Our carpet cleaning process is done with the highest quality and most advanced,
state-of-the-art equipment on the market!
Step 1: Pre-Inspection and Pickup
Pickup is available from your home or business. Contact our office at 503-638-4100 for additional information regarding this service.
Step 2: Commercial Pre-Vacuum (if needed)
Removing dry soil is one of the most important steps in cleaning. Dry soil is removed by a thorough vacuuming.
Step 3: Furniture Moving
We are able to move small items prior to your carpet cleaning. Larger items such as beds, dressers, entertainment centers, and heavier pieces are left in place.
Step 4: Pre-Spray
A preconditioning agent is applied to break down traffic area soiling and general spots for more a thorough cleaning.
Step 5: Pre-Spot
Difficult spots are pre-treated with special solutions to increase chances of removal.
Step 6: Pre-Grooming
The rugs will be thoroughly rinsed and all cleaning solutions will be removed. We have specialty tools to maximize the water removal so the rugs dry more quickly.
Step 7: Soil Extraction and Rinse
The carpet is then thoroughly rinsed with a powerful extraction cleaning system without over wetting the carpet or leaving a sticky residue behind.
Step 8: Neutralizer
Every carpet that we clean is pH balanced so that there is no sticky residue left behind. This also leaves your carpet soft and fresh.
Step 9: Post-Spot
Any spots or stains still remaining will get extra treatment with our many specialty spotting solutions.
Step 10: Post-Cleaning Inspection
Our technician will walk through your home to make sure that your carpet is restored to a clean and hygienic state.
Step 11: Power Drying
High-velocity air movers are available if you have areas where airflow is limited, such as a basement. Ask your technician if you are concerned about your carpet drying quickly enough.
Step 12: Post-Groom with optional deodorizer
After your carpet is cleaned, your technician will use a professional grooming tool to set the carpet fibers back into an upright position. This allows the carpet to dry faster and to ‘remember’ to stand upright. This helps to extend the life of the carpet.
If you would like to have our technician apply the optional deodorizer, ask your technician for choice of fragrances.
Step 13: Post-Groom and Protectant
Applying carpet protectant helps repel future spills and stains from penetrating your carpet fibers.
Why share this information?
Well, it’s because we want you to know how real cleaners get the job done right!